Returns and Exchanges Policy
Here are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 30 days of receipt of your goods.
- You have 30 calendar days to return an item from the date you received it.
- Applicable only for items purchased directly from gittabags.com. Otherwise, please contact the store where you purchased the items.
- Please ensure that the item you are returning is repackaged with elements included.
Send the following details to email: cust@gittabags.com
- Order or invoice number
- Date of purchase
- Why do you want to return it?
- Do you want a refund or to exchange for a different item?
We will reply with specific details for returning the item.